Privacy policy

Who is responsible for your data

Diego Glasc, doing business as Glasc Visuals, based in Cancún, Quintana Roo, Mexico, is responsible for processing your personal data. For anything related to this policy, write to diegoglasc@gmail.com.

What data we collect

Only what you choose to share when you contact us on WhatsApp, Instagram or by email:

• Your name and, if relevant, your business name.
• Contact details: phone, email or social media handle.
• Whatever you share about your project (ideas, files, photos or videos).
• If you hire us: the details needed to invoice and get paid.

Browsing data and cookies

This site uses Google Analytics 4 to learn how many people visit, from which country and city, on what kind of device, which sections they view and which contact buttons they click. To do this, Google places cookies in your browser. Google Analytics 4 does not store your IP address, and we do not use this information to identify you personally.

You can block or delete cookies in your browser settings, or install the Google Analytics opt-out add-on. The site will keep working the same way.

What we use your data for

Purposes needed to serve you:

• Replying to your messages and preparing quotes.
• Delivering and following up on the service you hire.
• Invoicing and getting paid.

Secondary purposes

With your permission, we may use your data to tell you about offers or new projects, and to show the work we did for you in our portfolio. If you do not want this, tell us anytime at diegoglasc@gmail.com; it will not affect the service you hired.

Who we share your data with

We do not sell or rent your data. We only share it when needed to serve you, with providers that process it on our behalf: WhatsApp and Instagram (Meta), Gmail and Google Analytics (Google) and our hosting provider (Hostinger). We would also hand it to an authority if the law requires it.

Your rights

You have the right to access, correct or delete your data, or to object to its use (known in Mexico as ARCO rights), and to withdraw your consent or limit its use. To do so, email diegoglasc@gmail.com with your name, a way to reply to you, a copy of your ID and the right you want to exercise. We will reply within 20 business days.

How long we keep it

We keep your data for as long as the conversation or service lasts and, afterwards, only as long as tax obligations require. Google Analytics data is deleted automatically after 14 months.

Changes to this policy

If we change this policy, we will post the new version on this page with its update date.